Terms and Conditions
Last updated July 8, 2026
1. Who We Are and What These Terms Cover
These Terms of Service (“Terms”) govern your use of the websites, applications and online services operated by Invideo, including invideo.io, Invideo Studio and Invideo AI, along with any associated software, tools and content that reference these Terms (together, the “Services”).
“Invideo”, “we”, “us” or “our” refer to the entity that contracts with you. Which entity that is depends on where you are located:
| Your Location | Contracting Entity | Registered Office |
| Singapore and anywhere in the world other than India, United States, Canada and Mexico | Invideo Innovation Pte. Ltd. | 9 Raffles Place, #15-06 Republic Plaza, Singapore 048619 |
| United States, Canada and Mexico | Invideo Inc. | 8 The Green STEB, Dover, Kent, Delaware, 19901 |
| India | Whitesheep Technology Private Limited | 08A101, Wework, Raheja platinum, Off Andheri Kurla Road, Marol CHS Rd, Sag Baug, Marol Naka, Andheri East, Mumbai – 400059 |
These Terms are part of a set of four documents that together govern your use of the Services:
i. these Terms, which govern the commercial relationship between you and Invideo;
ii. our Privacy Policy, which governs how we collect, use and protect your personal data;
iii. our Acceptable Use Policy (“AUP”), which sets out what you may and may not do with the Services; and
iv. our Cookie Policy, which governs our use of cookies and similar tracking technologies.
The Privacy Policy, AUP and Cookie Policy are incorporated into these Terms by reference. Where there is any conflict: (i) the Privacy Policy prevails solely with respect to personal data processing; (ii) the AUP prevails solely with respect to prohibited conduct, safety restrictions and enforcement actions; and (iii) in all other cases, these Terms prevail.
By accessing or using the Services, you confirm that you have read all four documents, that you have the legal authority and capacity to enter into these Terms (on your own behalf or on behalf of an organisation you represent), and that you agree to be bound by them. If you do not agree, you must not use the Services.
If you or your organisation have entered into a separate written agreement with Invideo governing access to or use of the Services (including a Master Services Agreement, Order Form or license agreement), that agreement will control solely to the extent of any inconsistency with these Terms with respect to the covered Services.
2. Eligibility and Your Account
a. Minimum age. The Services are not directed at children. You must be at least 13 years old to use them, or 16 if you are in the European Economic Area, the United Kingdom or Switzerland. If you are under 18, you may only use the Services with the active consent and supervision of a parent or legal guardian. For users in India, you must be at least 18 or have provided verifiable parental consent in accordance with the Digital Personal Data Protection Act 2023.
If we learn that we have collected personal data from a child below the applicable minimum age without the required consent, we will take reasonable steps to delete it promptly. If you believe a child has provided us with personal data, please contact us at safety@invideo.io.
b. Your Account. To access certain features, you must create an account using accurate, current and complete information. You are responsible for:
i. maintaining the confidentiality of your login credentials; and
ii. all activity that occurs under your account, whether or not authorised by you.
You must notify us promptly at safety@invideo.io if you become aware of any unauthorised access to your account or any other security breach. We are not responsible for losses arising from your failure to keep your account credentials secure.
Accounts are personal and non-transferable. They may not be shared with or assigned to any third party without our prior written consent. Inviting other users to collaborate within a workspace under Section 2(c) is not account sharing.
c. Workspaces. When you create an account, we will create a workspace for you. As the workspace owner, you may invite other users to collaborate, remove members and manage billing for that workspace. Each invited user must create their own account and accept these Terms. Certain administrative controls, permissions and visibility rights may vary depending on the applicable subscription plan or enterprise configuration. Workspace ownership does not give you control over a member’s account or personal data beyond the workspace. A workspace owner cannot access a member’s files other than those the member shares into the workspace, export a member’s personal data or suspend a member’s account. Each member keeps control of their own account, including the right to leave the workspace and to exercise the rights set out in our Privacy Policy. If a member leaves or is removed from a workspace, they keep their account and any content they created in their own personal workspace.
d. Our rights on registration. We may decline to register an account, suspend or reclaim a username, or require additional identity verification where we reasonably determine this is necessary for security, legal compliance or operational purposes.
3. Plans, Subscriptions and Payments
a. Plans. We offer a free tier with limited features (“Free Plan”) and various paid subscription plans (“Paid Plans”). The features and usage limits of each plan are described at the point of sign-up.
b. Billing. If you subscribe to a Paid Plan directly through Invideo:
i. fees are billed in advance on a monthly or annual basis, as selected by you;
ii. your plan will automatically renew at the end of each billing period unless you cancel before renewal through your account settings or any other cancellation method, we make available; and
iii. if you live in a jurisdiction that requires advance notice of automatic renewal, we will send you a reminder by email before each renewal as required by applicable law.
If you purchase through an app store or third-party distributor, that distributor’s billing, cancellation and refund terms apply in addition to ours.
c. Price changes. We may change subscription prices from time to time. Any price change takes effect from the next renewal period after we give you reasonable advance notice. If you do not agree with a price change, you should cancel before it takes effect.
d. Refunds. All fees are non-refundable for the billing period purchased. As an exception, you may request a refund within seven (7) days of an initial purchase or renewal, or such longer period as required by applicable law in your jurisdiction, provided you have not used any credits or premium features during that period. We do not offer pro-rata or partial refunds for unused portions of a subscription period. Credits, whether free or paid, are non-refundable, non-redeemable and non-transferable.
e. Failed payments. We reserve the right to suspend or downgrade your access to Paid Plan features if a payment fails or is delayed. We will not do so without first giving you reasonable notice and an opportunity to update your payment details.
4. Your Content and Outputs
a. Definitions. In these Terms:
i. “User Content” means any content you provide or make available through the Services, including text, images, audio, video, scripts, prompts and other materials.
ii. “Input/ Inputs” means any prompt, instruction, text, file or other material you submit to the Services to generate Output.
iii. “Output/ Outputs” means any content the Services generate in response to your Inputs or interactions, including AI-generated video, images, audio and text.
iv. “Designs” means any creative works you produce using the Services, including works that incorporate or are derived from Outputs.
v. “Licensed Content” means stock images, video, audio, fonts and other media assets made available through the Services by Invideo or its licensors.
vi. “User Data” means, collectively, your User Content, inputs, Outputs and Designs, including any personal data contained within them.
b. Your ownership and responsibility. You retain ownership of your User Content and, subject always to these Terms, applicable law and third-party rights, of Outputs and Designs you create. You are solely responsible for your User Content and for the consequences of uploading, using or distributing it. By submitting User Content, you confirm that:
i. you hold all necessary rights, consents and permissions to provide it to us and to use it in the ways you intend; and
ii. your use of it does not and will not infringe any third-party rights or violate any applicable law.
c. Nature of AI Outputs. The Services use artificial intelligence to generate Outputs. You should be aware that:
i. Outputs may not be unique, other users may generate similar or identical results from different inputs;
ii. Outputs may contain inaccuracies, errors, hallucinations or bias, even when it appears plausible or detailed;
iii. Outputs are not a substitute for professional advice in legal, financial, medical, safety-critical or other specialised domains. You must independently verify Outputs before relying on it; and
iv. any similarity between your Outputs and Outputs generated for another user does not give you exclusive rights over those common elements.
d. AI disclosure obligations. Where applicable law or relevant industry standards require disclosure that content is AI-generated or AI-assisted, you are responsible for making that disclosure to your audience in a manner that is reasonably understandable to them.
e. Avatars. The Services allow you to create digital avatars (“Avatars”), including custom avatars built from recordings of your face or voice. If you create a custom avatar, you must provide recordings as we require and agree to our use of your image, voice, and digital likeness for that purpose. Before we process your facial or voice recordings to create a custom Avatar, we ask for your explicit consent through a dedicated step within the product at the point you first use that feature, separate from your acceptance of these Terms; you may withdraw that consent at any time as described in our Privacy Policy. Without limiting our Acceptable Use Policy, you must not use any avatar, stock or custom, to:
i. create content that is unlawful, defamatory, hateful, harassing or pornographic;
ii. depict or sexualise minors;
iii. impersonate any person in a deceptive way; or
iv. create deepfakes or similar content likely to cause real-world harm or serious reputational damage.
You represent that you have obtained all necessary consents from any identifiable individual whose image, voice or likeness appears in your User Content or Outputs.
f. Licence you grant to Invideo. You grant Invideo a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and process your User Content solely as reasonably necessary to provide the Services to you, comply with applicable law, and enforce these Terms. This licence is:
i. not sublicensable, except to Invideo’s sub-processors to the extent strictly necessary to deliver the Services (the current list is available at https://trust.invideo.io/subprocessors); and
ii. not transferable, except in connection with a permitted assignment under Section 11(f).
You also grant us the right to use de-identified or aggregated information derived from your use of the Services for analytics, quality assurance, security and service improvement. Such de-identified data is treated as system or usage data owned by Invideo, not as User Data. This right survives termination of these Terms to the extent permitted by applicable law.
Invideo will not use your User Data to train or fine-tune its artificial intelligence or machine-learning models.
g. Feedback. If you share feedback, suggestions, or ideas about the Services with us, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use that feedback however we choose, without restriction or compensation. Feedback you provide is non-confidential and we make no commitment to act on, retain or respond to it.
h. Licence Invideo grants to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services during your active subscription.
We also grant you a perpetual, irrevocable, worldwide, royalty-free, non-exclusive licence to use, reproduce, modify, distribute, perform, display and commercialise Outputs you generate through the Services. This licence survives any cancellation or termination of your subscription, and your right to use Outputs you have already created and exported is preserved.
As between you and Invideo, we assign to you all of our right, title and interest, if any, in Outputs you generate, to the extent we are able.
Your rights in Outputs that incorporates Licensed Content are subject to the licence terms applicable to that Licensed Content. We do not grant you exclusivity over any Licensed Content or AI-generated variants of it.
You must not: (i) use the Services to build a competing product; or (ii) circumvent any usage limits or access controls.
i. Third-party services and licensed content. The Services may integrate with or link to third-party websites, platforms or content (“Third-Party Services”). Third-Party Services are governed by their own terms and privacy policies. Invideo does not control them and is not responsible for them, your use is at your own risk. Invideo makes no representations about Third-Party Services and, to the fullest extent permitted by law, is not liable for any loss arising from your use of them.
Some Licensed Content available through the Services is supplied by third-party licensors under terms that are incorporated into these Terms by reference. Your rights to use Licensed Content are limited to the scope of those third-party licences.
5. Our Intellectual Property
All rights, title and interest in the Services, including all software, models, algorithms, user interfaces, designs, templates, documentation, Licensed Content, and any enhancements, improvements or machine-learning Outputs derived from operating the Services, belong to Invideo and its licensors. This does not include your User Data. No rights in the Services are granted to you except those expressly set out in these Terms, and no other rights arise by implication, estoppel or otherwise.
You may not use Invideo’s names, logos or trade marks without our prior written permission, except as strictly necessary to identify Invideo as the source of the Services in a truthful and non-misleading way.
6. Intellectual Property Infringement Reporting
If you believe that content available through the Services infringes your copyright, you may submit a notice to our designated agent at legal@invideo.io that includes: identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and its location on the Services; your contact details; a statement that you have a good-faith belief that the use is not authorised; a statement, made under penalty of perjury, that the notice is accurate and that you are authorised to act on behalf of the rights holder; and your physical or electronic signature. We process notices that meet these requirements in accordance with the U.S. Digital Millennium Copyright Act and, where applicable, the notice-and-action procedures under Articles 16 and 17 of the EU Digital Services Act.
If we remove or disable content in response to a notice, we will let the affected user know and give them an opportunity to submit a counter-notice contesting the claim, as required by applicable law. We may terminate the accounts of users who are repeat infringers.
7. Disclaimers and Liability
a. Disclaimers. The Services and all content, including Outputs, are provided “as is” and “as available”. To the fullest extent permitted by applicable law, Invideo and its suppliers disclaim all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement and availability. We do not warrant that:
i. the Services will be uninterrupted, secure or error-free;
ii. defects will be corrected; or
iii. Outputs will be accurate, complete, reliable or suitable for any particular purpose.
You use the Services at your own discretion and risk. These disclaimers do not affect any consumer rights that cannot be excluded or limited under the law of your jurisdiction.
b. Exclusion of indirect losses. To the fullest extent permitted by applicable law, Invideo, its subsidiaries, officers, directors, employees, shareholders and agents will not be liable for any indirect, incidental, special, punitive or consequential loss or damage, including loss of profits, revenue, business, goodwill or data, arising out of or in connection with the Services or these Terms, on any legal theory, including if we were told such loss was possible.
c. Aggregate cap. Subject to the paragraph below, our total aggregate liability to you for all claims arising out of or relating to the Services or these Terms will not exceed USD 50 (fifty US dollars). The existence of more than one claim does not increase this limit.
d. Non-excludable liability. Nothing in these Terms excludes or limits liability that cannot lawfully be limited under applicable law, including liability for death or personal injury caused by negligence, liability for fraud or fraudulent misrepresentation, or any other liability that is non-excludable in your jurisdiction. The disclaimers and limitations above apply only to the maximum extent permitted by law in your jurisdiction.
8. Indemnification
You agree to indemnify, defend and hold harmless Invideo and its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to:
i. your use of the Services or Outputs;
ii. your User Content;
iii. your breach of these Terms or any applicable law; or
iv. your use of any Third-Party Services in connection with the Services.
9. Changes, Suspension and Termination
a. Closing your account. You may stop using the Services and close your account at any time through your account settings or by contacting our support team.
b. Our suspension and termination rights. We may suspend or terminate your access to the Services, with or without prior notice, if we reasonably believe that:
i. you have breached these Terms or applicable law, or your use of the Services is likely to cause harm to Invideo, other users or third parties; or
ii. we are required to do so by law or a competent authority.
If we terminate your access because of your breach, you are not entitled to a refund of fees already paid, to the extent permitted by applicable law.
c. Changes to the Services. We may modify or discontinue all or any part of the Services at any time. Where we discontinue a material feature that you actively use, we will provide reasonable advance notice where practicable.
d. Updates to these Terms. We may update these Terms from time to time. Non-material changes, such as formatting corrections, clarifications or legally required updates, take effect on publication, with the “Last updated” date revised accordingly.
For material changes, including changes to fees, refund policy, dispute resolution, the scope of licences, or your intellectual property rights, we will provide at least 30 days advance notice by email and in-product notification before the change takes effect.
For users in the European Economic Area, the United Kingdom, Switzerland, or any other jurisdiction whose consumer protection law requires affirmative consent to material changes, and for all users on a Paid Plan regardless of location: material changes take effect only when you affirmatively accept them, for example by acknowledging an in-product notice on your next login. If you do not accept a material change, you may cancel your subscription before it takes effect.
For all other users: your continued use of the Services after the effective date of a material change constitutes acceptance of the updated Terms. If you object, you may stop using the Services and close your account.
10. Governing Law and Dispute Resolution
Your contracting entity, governing law and dispute forum are set out in Section 1. The following applies based on where you are located.
a. United States, Canada and Mexico users (Invideo Inc.). Delaware law governs. Before filing any claim, contact us at legal@invideo.io and allow 30 days for informal resolution. Either party may instead bring a dispute that falls within the monetary limit of the small-claims court of your state of residence in that court. All other unresolved disputes go to binding individual arbitration under AAA Consumer Arbitration Rules, by videoconference or in your state of residence. You may opt out of arbitration within 30 days of first accepting these Terms by writing to legal@invideo.io with your name and account email, if you opt out, disputes go to the courts of Delaware. You and Invideo each waive the right to class, collective or representative proceedings and to jury trial. This waiver is severable.
b. India users (Whitesheep Technology Private Limited). Indian law governs, courts at Mumbai have jurisdiction. Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by a sole arbitrator appointed by the Mumbai Centre for International Arbitration (MCIA) in accordance with its rules, failing which under Section 11 of the Arbitration and Conciliation Act, 1996. The seat and venue shall be Mumbai and courts at Mumbai shall have exclusive supervisory jurisdiction. This arbitration agreement does not limit any right you may have as a consumer to bring proceedings before a consumer forum under the Consumer Protection Act, 2019, or any other statutory right that cannot be waived under applicable Indian law.
c. Singapore users (Invideo Innovation Pte. Ltd.). These Terms are governed by the laws of Singapore, without regard to its conflict of laws principles. Disputes are subject to the exclusive jurisdiction of the courts of Singapore.
d. All other users (Invideo Innovation Pte. Ltd.). These Terms are governed by the laws of Singapore. Disputes are subject to the jurisdiction of the courts of Singapore. Mandatory consumer protection rights under your local law continue to apply.
Before starting any proceedings other than for urgent relief, the party raising the dispute must give the other 30 days written notice describing the claim and the relief sought. Either party may seek injunctive or equitable relief in any court to protect intellectual property, trade secrets, or to enforce the Acceptable Use Policy for imminent harm.
11. General
a. Entire agreement. These Terms, together with the Privacy Policy, AUP and Cookie Policy incorporated by reference in Section 1, constitute the entire agreement between you and Invideo regarding your use of the Services. They supersede all prior agreements, representations and understandings on the same subject, except where a separate written agreement between you and Invideo expressly applies under Section 1.
b. Force majeure. Neither party is liable for any failure or delay in performance caused by events beyond their reasonable control, including natural disasters, pandemic, war, terrorism, civil unrest, government action, labour disputes, or failures of internet or utility infrastructure. The affected party must use reasonable efforts to mitigate the impact and resume performance as soon as practicable.
c. Language. These Terms are drafted in English. Where we provide translations, the English version prevails in the event of any inconsistency, except where applicable law in your jurisdiction requires otherwise.
d. Notices. We may send notices to you by email to the address associated with your account, or by in-product notification. Notices to Invideo should be sent to legal@invideo.io, with a copy to the registered office of the Invideo entity that contracts with you as identified in Section 1.
e. Severability. If any provision of these Terms is found to be invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect. Our failure to enforce any provision is not a waiver of our right to enforce it in the future.
f. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, corporate reorganisation or sale of all or substantially all of our assets.
g. Relationship. Nothing in these Terms creates a partnership, joint venture, agency, franchise, fiduciary or employment relationship between you and Invideo.
h. Survival. Provisions that by their nature are intended to continue after these Terms end, including those relating to intellectual property, licences, disclaimers, limitations of liability, indemnification and governing law, will survive termination or expiry of these Terms.