Child Safety Policy

Last updated 16 July, 2026

This page discusses child sexual abuse and exploitation. Some readers may find it distressing.

1. Our commitment

Invideo has zero tolerance for child sexual abuse and exploitation.

Children must never be harmed through our Services. We are committed to preventing our platform — including our AI generation tools — from being used to create, share or seek material that sexualises, exploits or endangers a child, and to acting decisively when it is.

This policy explains what we prohibit, how we find violations, what we do about them, and how we report them. It sits alongside our Terms of Service, our Acceptable Use Policy and our Privacy Policy. Where this policy is more restrictive than those documents on any child-safety matter, this policy controls.

In this policy, a minor means any person under the age of 18.

2. What is prohibited

The binding prohibition is set out in Section 2.A of our Acceptable Use Policy. In summary, you may not use Invideo to create, generate, upload, store, edit, share, request, solicit, advertise or link to:

• child sexual abuse material (CSAM) — any visual depiction of a minor engaged in sexually explicit conduct, or any lascivious exhibition of a minor;
• any other content that sexualises, eroticises, exploits or endangers a minor, including through pose, framing, clothing, captioning or context, whether or not nudity is present;
• sexualised edits of a real minor, including through face swap, likeness transfer, avatar creation, image or video editing, or “undressing” techniques;
• grooming or enticement — content or communications that groom, entice or solicit a minor for sexual purposes, or that normalise, promote or provide instruction in the sexual abuse of children;
• sextortion — producing, or threatening to produce or distribute, sexual content of a person for coercion, financial gain or any other purpose;
• child sex trafficking — advertising, soliciting, arranging or facilitating the sexual exploitation or trafficking of a minor; and
• off-platform facilitation — advertising, linking to, directing users toward, or trading in any of the above hosted on another service.

This applies to AI-generated content on exactly the same terms. Our prohibition covers depictions that are photographic, filmed, drawn, animated, cartoon, illustrated, rendered, computer-generated or AI-generated. It applies whether or not the depiction is of a real or identifiable child, and whether or not any real child exists. Content that does not depict a real child is prohibited on the same terms as content that does.

Asking is prohibited, not just producing. Submitting a prompt, instruction or request that seeks content of the kind described above is itself a violation of this policy, whether or not any content is produced in response.

Attempting to get around our safeguards is itself a violation. You may not attempt to circumvent, disable, manipulate or degrade any safety filter, guardrail, classifier or detection system in order to produce or obtain content of this kind, and you may not share techniques for doing so.

Sexually explicit and pornographic content is prohibited on Invideo for all users under our Acceptable Use Policy, regardless of the age of any person depicted.

3. Age requirements

The Services are not directed at children. You must be at least 13 years old to use Invideo, or at least 16 in the European Economic Area, the United Kingdom or Switzerland. If you are under 18, you may use the Services only with the active consent and supervision of a parent or legal guardian. In India, you must be at least 18, or have verifiable parental consent under the Digital Personal Data Protection Act 2023.

If we learn that we have collected personal data from a child below the applicable minimum age without the required consent, we will take reasonable steps to delete it promptly. If you believe a child has provided us with personal data, contact us at safety@invideo.io.

You must not create an Avatar of any person under 18, whether or not you are their parent or guardian and whether or not you have their consent. See Section 2.B (non-consensual synthetic media) and Section 3 (biometric and synthetic-media consent) of our Acceptable Use Policy, and Section 4.3 of our Terms of Service. Where those provisions would otherwise permit use of a minor’s likeness with parental consent, this policy is more restrictive and controls.

4. How we detect violations

We apply automated moderation at multiple points across our Services:

• Before generation. We apply automated moderation to prompts, instructions and other inputs submitted to our AI generation features, and we block requests that appear intended to produce content prohibited by this policy.
• After generation. We apply automated moderation to content generated through our AI features.
• On upload. We apply automated moderation to images, video and audio uploaded to the Services.

Content is moderated before it is transmitted to any third-party AI provider that helps deliver our generation features.

Content flagged by these systems is escalated for human review by our designated child safety team.

We also act on reports. Anyone can report content to us, whether or not they hold an Invideo account — see Section 8.

We do not rely solely on reports. We act on child safety violations proactively, without prior notice, and without requiring a report, a court order or any other legal process.

We recognise that no detection system is perfect. We treat our safeguards as something to be continuously tested and improved rather than a solved problem, and we refine them as abuse patterns change.

5. Human review

Content flagged by our automated systems is reviewed by our designated child safety team before a final enforcement decision is made. Automated detection alone does not determine the outcome.

Human review takes place only where our automated systems flag potential abuse. Suspected child sexual abuse material is reviewed only to the minimum extent necessary to confirm a violation. Access is restricted to authorised personnel and is logged. Confirmed material is quarantined from our general systems and is never copied or circulated beyond what is strictly necessary to confirm, preserve and report it.

We recognise that reviewing this material carries a real risk of psychological harm to the people who do it. We are committed to limiting our reviewers’ exposure and to providing them with appropriate support.

6. How we enforce, preserve and report

Where we identify a violation of this policy, we will:

1. block or remove and quarantine the content;
2. suspend or terminate the account, without prior notice and without a cure period, and prohibit the user from registering again;
3. preserve the content and associated account data — including identifiers, IP addresses, timestamps, and account and payment information — as evidence; and
4. report to the relevant authority.

We report requests, not only content. We report apparent child sexual abuse material and other child sexual exploitation to NCMEC whether it was uploaded to our Services or requested through them. An attempt to generate prohibited content is reportable in its own right, whether or not any content resulted.

Reporting. Invideo Inc. is a registered Electronic Service Provider with the National Center for Missing & Exploited Children (NCMEC). We report apparent child sexual abuse material, online enticement of a child, and child sex trafficking to NCMEC’s CyberTipline. Where content or users fall within another jurisdiction, we report to NCMEC and/or to the competent authority in that jurisdiction, and we cooperate with lawful requests from law enforcement. Where the material we report is AI-generated, we identify it as such in our report using NCMEC’s generative AI annotation, so that it can be triaged accordingly.

We will tell you. Where we report your account to NCMEC, we will notify you, except where we are prohibited from doing so by law or where a competent authority requests otherwise.

Preservation. When we make a report, we preserve the reported material and related data for at least one year, and longer where required or permitted by law, where a competent authority requests it, or where doing so helps reduce the proliferation of child sexual exploitation. Preserved material is stored securely and separately from our production systems, with access restricted to authorised child safety personnel and logged.

Preservation overrides deletion. We do not delete preserved material in response to an account deletion request, a data deletion request, or withdrawal of consent. Closing your account does not remove it. This child-safety preservation requirement operates as an exception to the erasure rights and standard retention periods in Sections 9 (Data retention) and 10 (Your rights and choices) of our Privacy Policy.

Legal basis. We carry out this processing because we are legally required to, and for reasons of substantial public interest. It is not based on your consent, and you cannot object to it or opt out of it.

7. Appeals

If your account is suspended or terminated under this policy and you believe we have made a mistake, you may appeal by contacting safety@invideo.io. Appeals are free of charge and are reviewed by a person, not by an automated system. We will give you reasons for the outcome. Consistent with Section 5 of our Acceptable Use Policy, an appeal under this policy is limited to review of the factual accuracy of our determination; our policy discretion is not subject to challenge or override through the appeal process.

We will not restore content or data that we are required by law to preserve or report, and the outcome of an appeal cannot change our reporting obligations. Where we have made a report, an appeal does not withdraw it.

8. How to report to us

If you find content on Invideo that you believe breaches this policy, report it to safety@invideo.io. You do not need an Invideo account. Reports concerning child safety are prioritised and escalated to our designated child safety team.

Please include where the content is, why you believe it breaches this policy, and how to contact you if you are willing to say. We will keep your identity confidential except where disclosure is required by law or court order.

You can also report directly to NCMEC’s CyberTipline at report.cybertip.org.

If a child is in immediate danger, contact your local law enforcement or emergency services first. Reporting to us is not a substitute for contacting the authorities.

9. Working with others

Invideo participates in the Tech Coalition’s Pathways programme, which supports companies in strengthening how they tackle online child sexual exploitation and abuse.

We are building our child safety capability, including our team’s training, in consultation with the resources and expert guidance available through that programme and through NCMEC.

10. Transparency

As our detection and reporting programme matures, we intend to publish regular transparency reporting on our child safety enforcement.

11. Changes to this policy

We review this policy regularly and will update it as threats, tools and legal requirements change. We will revise the “Last updated” date above when we do. Previous versions are archived and available at [ARCHIVE URL].

12. Contact

Child safety reports and concerns: safety@invideo.io

General privacy questions: privacy@invideo.io · Indian users, Grievance Officer: ethics@invideo.io